Service & Repairs

Garage Door Service and Repair for Dallas, Plano, Frisco, Wylie, Carrollton, and McKinney Areas

At Plano Overhead Garage Door, we service all major brands of residential garage doors and openers, including Stanley, Sears, LiftMaster, Genie, Craftsman, Chamberlain, C.H.I., Overhead, and more! No matter what kind of residential garage door or opener you have, you can count on us to finish the job right the first time. We are known for our award-winning customer service and certified service professionals.

Broken front garage door. -Plano, TX 75074, USA -Plano Overhead Garage Door

Common Garage Door and Opener Repairs:

Will not open
Will not close
Came off track or is uneven
The cable came loose on one side
The remote or keypad quit working
The motor on the ceiling runs, but nothing moves
The system getting louder, grinding, screeching

Learn more about garage door replacement options here.

Learn more about garage door opener repairs and replacement options here.

Every Service and Repair Includes:

• Perform overall safety check including safety reversal system

• Provide honest opinion on condition of all garage door and opener components

• Calculate cycle count based on average usage in order to determine wear on parts compared to expected lifespan

• Inspect cables, bearings and moving parts for defects and wear

• Inspect garage door panels for damage and splits

• Tighten all hardware and install 3" lag bolts to wall

• Adjust spring tension to balance door properly

• Adjust horizontal and vertical track spacing

• Adjust force sensitivity settings of garage door opener

• Adjust travel limits on garage door opener

• Inspect internal plastic garage door opener components for wear and tear

• Mount safety sensors to tracks to prevent misalignment

• Sweep, blow, or clear debris away from corners of garage

Cables that came off garage door and got tangled.

Fixing Cables that Come Off or Get Tangled on Garage Doors since 1977

When a cable comes off the drum on your garage door, the door will no longer operate because the cable hold all of the spring tension. The cables usually wrap around the drum as the door opens, and unwrap from the drum as the garage door closes. Once the cable comes off of the drum, all of the spring tension is forced on whatever object the cable gets stuck on. Never try to adjust a loose cable on your garage door. Never try to raise or lower the garage door or opener when a cable is loose or tangled. In order to properly get the cables back on and add tension to the springs to balance your door properly, a full service of the garage door is needed. The cable may look loose and you might think you can wrap it back on the drum, but the entire counterbalance system needs to be adjusted in order to get the loose cable back on without injuring yourself.

Broken Springs Replaced

If the shaft above your garage door has a black spring with a gap, you likely have a broken garage door spring. Be sure not to try to operate the garage door manually or using the garage door opener if you have a broken spring. The springs are what distribute and store the weight of the door and the force required to balance the garage door as it opens and closes. Broken springs are extremely dangerous, but our certified service professionals can have them replaced the same day you schedule your appointment and are typically done in less than an hour. Learn more about spring replacement here.

Garage Door Opener Repairs

The most common garage door opener repairs occur when the opener is reversing, not responding, or working intermittently. In some csases the capacitor can blow and cause smoke to come from the unit on the ceiling, Many of the internal components are plastic, and when garage doors are imbalanced a lot of extra stress is placed on the garage door opener. Servicing your garage door and opener regularly can extend the life of your motor unit. Learn more about our garage door opener repairs here.

Same-Day Appointments With 30-Minute Arrival Windows and 1 Year Labor Warranties

We can typically come to your home the same day you call. Our 30-minute arrival windows guarantee you won’t have to wait for us at home all day. We even take it a step further and allow our customers to track our arrival in real-time through a texted link with a short bio of our Certified Service Professionals.

We suggest yearly service and stand behind our work for one full year without a maintenance agreement. We send reminders yearly, allowing you to choose how often to service your garage door and opener. We even give pointers on how to maintain a safe and functional system.

A man and a woman are shaking hands in front of the newly done garage door

A woman is covering her ears because it has Noisy Garage Doors and Openers.

We Service Noisy Garage Doors and Openers

Garage doors are the largest moving object in most homes, and many times they certainly sound like it! Servicing your garage door and opener system can have a dramatic effect on the amount of friction and wear and tear on moving components. Garage doors have bearings, steel components that rub on other steel components, and plastic components that rub against other plastic components. Our technicians carry proper lubricants and can make adjustments to the tracks, rollers, bearings, hinges, springs, and garage door opener gears and components in order to get your system running quiet and smooth again.

Certified Service Professionals

Our certified, professionally trained, non-commissioned, background checked, drug tested, and fully insured company Certified Service Professionals service the leading suppliers of both garage doors and garage door openers at competitive prices. We give free estimates before we begin the work because every customer deserves an honest evaluation and the right to have a company prove their worth before being charged anything. We never sell a customer something they don’t need or want, and we are always 100% honest with our customers and the condition of their garage door and opener.

Fully Stocked Trucks

Our trucks carry everything that we need to get the job done. Every car is uniformly stocked and checked daily. If you decide to have the work done, we have the tools and materials to get it done quickly while we are at your home without wasting your time. If your repair turns into a replacement, we can often perform installations the same day we diagnose your problem!

Track Our Certified Service Professionals in Real Time

We send a text with our Certified Service Professional’s picture and brief bio, so you always know who is coming to your home. It also includes a link to track our Certified Service Professionals in real-time GPS as they approach your home.

Award Winning Service and Repairs Since 1977

To learn more about the garage door repairs and services we offer at Plano Overhead Garage Door, call us at 972-422-1695. We can review the issues you’re having with your garage door and would be happy to provide a free estimate for our services over the phone or in person!