Posts Tagged ‘Garage Door Spring Dallas Texas’

Why are Torsion Springs So Important?

Written by Nick McGregor. Posted in Misc. Garage Door Information in Plano, TX

Torsion springs are what counterbalances the weight of your entire garage door.  Without fully functioning garage door springs, the garage door will likely not open.  And for some reason, it seems to always happen at the worst time! It is usually not very long before the garage door opener burns out from having to work 10 times harder.  This is why replacing the broken spring is very important to prevent further damage to your garage door, the opener, your car, or especially your family.

When They Break

It’s not a subject that’s included in everyday life; however, when they break, the world as you know it comes to a complete halt! How could this have happened?  There are several reasons, but let’s not go there – let’s talk repair and why you should have a trained professional repair it for you.  Another very important factor is choosing a company that offers quality material that you can rely on, not to mention a company that stands behind the product, as well as, offering you the customer service you deserve.

Our Torsion Springs

  • Galvanized, rust inhibitive wire
  • Individually computer-calibrated.
  • 34” Commercial grade.
  • Special ordered from the manufacturer, and sent directly to our warehouse.
  • Rated for 30,000 to 60,000 life cycles. (vs. other company’s 10,000 to 15,000 or less)
  • See the difference in what you’re getting in the picture below!

We have stood behind the quality of our torsion springs and have offered a LIFETIME warranty on them since 1986. To date, we are the ONLY garage door business in the DFW metroplex who offers it at no additional charge to the customer. We also stand behind our labor for ONE YEAR.

Competition and Pricing

Our competitors are attempting to convince customers that they are getting the same type of torsion spring as our company offers.  We offer a low price guarantee on our springs so long as our competitors match our torsion spring warranty, labor warranty, and quality of spring.

Then they call us back and say that they got offered the same thing for a few dollars less.  The problem?  When the other companies show up, they’re going to mention that the lifetime warranty isn’t INCLUDED, it’s AVAILABLE (for up to $450 up-charge).  And then they are going to give you an invoice that mentions their 30 DAY warranty.  Oh, and did we mention that their springs range from 18” to 25” long?

Springs Ours versus Competitors

On the right in the picture above is an actual spring that a customer paid 3 times the amount that we charge to have it installed.  On the left is the 34″ commercial grade springs that every customer gets from our company.  No up-charges, no gimmicks!

 

 

By Nick McGregor, General Manager of Plano Overhead Garage Door

plano door logo Plano Overhead Garage Door
1100 N. Central Expy Suite #A
Plano, Texas 75074

Service Areas
Sitemap E-Mail - info@planooverhead.com

972-422-1695

Hours of Operation

Come See Us
M-F: 8:00 - 5:30
Sat: 9:00 - 1:00
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DIRECTIONS TO US

Testimonials

  • September 23, 2016:

    "We've used Plano Overhead many times since the late 1990's and have been pleased every time!"


    -Sally R.    Plano, TX
  • September 7, 1987:

    "Prompt, courteous, and took care of the job in a very professional manner.  The enthusiasm to do the job right was refreshing to say the least."

    -Jared F.    Richardson, TX
  • January 2, 2017:

    "The customer service of this company is great.  They go the extra mile to make things right.  Use this company.  They fix your problems correctly and have quick service too."

    -Richard S.    Dallas, TX
  • March 14, 1995:

    "Plano Overhead quickly diagnosed my problem, made the necessary repairs, and adjusted the door for proper operation.  All I can say is, again, thanks for the excellent service and very professional service personnel.  The cost was very reasonable as well!"

    -Lynn P.   McKinney, TX
  • December 4, 2006:

    "Great service! I couldn't be happier!  I'm just amazed that in today's hurry up, make a quick dollar and get out world, this kind of expert service and friendly attitude still exists.  I don't mind paying for this kind of service and attitude.  I'll never call anyone other than Plano Overhead!"

    -Steve S.   Wylie, TX
  • January 27, 2017:

    "My garage door spring broke this morning.  I had used Plano Overhead before and was really impressed with their customer service and the professionalism of their technicians.  They stand behind their work and their products.  I have always recommended them to people I know and will continue to do so!"

    -Mark Z.   Allen, TX
  • January 14, 2004:

    "Thank you for your timely and professional service and your reasonable prices!"

    -Emmett W.   Garland, TX
  • December 6, 1993:

    "As a small business owner myself, I would like to commend your company for taking the extra step many business fail to take these days. Please feel free to add me to your list of references."

    Johnathan T.    Plano, TX
  • March 12, 2011:

    "Great service, great price, great company."

    -Chris H.    Plano, TX
  • August 13, 2006:

    "I cannot believe I got a Thank You Note from you guys!  Your promptness, courtesy, sympathy, and efficiency all made my situation a little easier."

    Richard W.   Murphy, TX
  • June 27, 2013:

    "The entire process was fantastic.  I walked into their showroom, and a representative was more than ready to help!"

    -Tony B.    Plano, TX
  • February 23, 2017:

    "Technician arrived on time on very short notice.  He worked efficiently and completed work in about one hour.  He even took time to answer questions and go over the work!"

    -Viadhe T.    Carrolton, TX
  • May 7, 2014:

    "Everyone from the technicians to the receptionists are always so pleasant to deal with.  You will not be disappointed with this company!"

    -Betsy Y.    Allen, TX
  • May 30, 2015:

    "Service was great, very professional and helpful!"

    -Steve J.    Frisco, TX
  • August 8, 1997:

    "I appreciate the fast service.  It's great to find a company I can rely on.  I'll recommend you every chance I get!"

    Stephany R.   Richardson, TX
  • January 5, 2012:

    "It is great to find a local company that you can depend upon.  I will definitely recommend your company to others who may have problems with their garage door."

    -Christina L.     Allen, TX
  • October 31, 2014:

    "About as good an experience as you can get, the installer was professional about his business, showed up on time, and completed the job in the time estimated."

    -Mark M.     Frisco, TX
  • August 19, 2014:

    "Plano Overhead Garage Door runs their business the way consumers wish all businesses were run.  They are simply a premier service provider."

    -Arlene M.    Plano, TX
  • January 6, 2017:

    "Scheduling was very responsive both via email and over the phone.  They were very professional and timely during the install, and even programmed my vehicles to the garage door opener before leaving.  I will continue to hire Plano Overhead Door in result of my experience today and will highly recommend them to my neighbors!"

    -Jon M.    Plano, TX
  • June 17, 2014:

    "Punctual, knowledgeable, and fast."

    -Dawn H.    Richardson, TX
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