Get A FREE Estimate!


Liftmaster 8587W – Heavy Duty Chain, WiFi

Liftmaster 8587W H.D. Chain Drive








Call today to learn more about the heavy duty Liftmaster 8587W.  We keep them in stock and can often times install them the same day that you call.


Call now!  972-422-1695


Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

Liftmaster 8550W- The Best Opener on the Market!

Liftmaster 8550W

My “Want List” for a Garage Door Opener…

With the features I want, it’s almost like buying a car! Here’s why –

I want a unit I can depend on (current unit chooses it’s own hours of operation!).

I want a unit that is quiet and smooth.

I want a unit where the manufacturer stands behind their product with a Lifetime Warranty on the motor and belt and at least 5 years on the parts.

I want bells and whistles!! (Safety features, Timer, Motion Detector, a back-up battery, etc)

Last, but not least, I want it to have Wi-Fi so I can control it from my phone wherever I am.

And that’s why I’m getting a LiftMaster 8550W Garage Door Opener.  It’s all this and more!!


Click Here to Learn More About the Revolutionary Liftmaster 8550W



By Nick McGregor, General Manager of Plano Overhead Garage Door

Angie’s List Q&A content to be Published

Angies List Ask Angie Column

A writer from Angie’s List recently contacted us regarding information that they would use to help write one of their national columns about garage door openers.  We wanted to share the information, and hopefully you can see it coming soon to their website nationwide when you research garage door openers!


  1. How can a homeowner tell the difference between a quality garage door opener and one that’s not so great? What should they look for when shopping? (any warranty on openers?)

There are two main factors: Rail construction and Warranty.  If the rail is included inside the box on the shelf with the motor unit, it is likely a contractor grade opener.  Retail stores cannot afford the shelf space to keep solid “one piece” opener rails in stock with the units at their price point.

Quality openers in our industry will include a Lifetime Warranty on the Motor and the drive mechanism (either the belt, the screw rail, or the chain).  Sometimes the manufacturer will package excessive accessories to mask the fact that the opener is lacking in other areas.

  1. Can a garage door opener be installed on any type of garage door? What would necessitate the purchase of a new garage door (if anything)?

With the variety of garage door openers on the market, there is a garage door opener for just about every application.  However, there are a few red flags that prevent proper installation.  Unbalanced garage doors must be adjusted to where they will remain open half way without continuing to roll downward or upward by itself.  Homeowners often think that the motor is opening their garage door, but in reality- it’s the torsion springs doing the work.  The garage door opener is designed to simply guide the door open and closed.

Stretch springs- located along the side rails of the horizontal upper tracks- can prevent an opener from functioning properly due to their tendency to create a jerking and rocking motion as the door closes.  A torsion spring conversion on the garage door is often required in this case.

Garage doors without a reinforcing strut at the top of the top section also require modification.  Without a reinforcing strut across the top section, the pressure from the tow-arm that attaches the opener to the door can push or pull too hard and cause the top panel to crease in the center and sag (and sometimes come out of the track completely and land on their car).

And finally, any garage door that lacks the structural integrity to withstand motorized operation will require replacing defective or worn parts, adding reinforcing struts, and in some cases complete garage door replacement.

  1. What are the benefits of buying a garage door opener from someone like you rather than buying it from a Home Depot/Lowes? (or, does it not matter?)

Home Depot & Lowes do not have in house customer service.  If you can’t get the Homelink or remotes to program, you might wait on hold for a half hour or more with the manufacturer’s 1-800 number, but if you use reputable local companies, they should have staff that can walk you through troubleshooting issues.

Availability.  If your garage door is 8’ tall, over-sized width, contains wood or added materials, or requires special operation (overhead storage, attic stairways, light fixtures, high lift, low headroom, etc.); then you are out of luck.  It takes anywhere from 3 to 8 weeks to order anything other than what you see on the shelf- which usually isn’t the ideal opener for your garage door.  Many of the optional accessories for different brands aren’t available in stock- such as additional remotes for large families.

Convenience factor.  Lowe’s & Home Depot are not service oriented companies, most of the time they subcontract labor as a “next-available” schedule- which often times can be several weeks down the road.

On the job adaptation.  Many new openers with Wi-Fi compatibility require Homelink Repeater Kits in order to work with your vehicle.  You can wait for Homelink to send you a kit in the mail, or you can have it installed for you during installation with a reputable local garage door company.

  1. Should a homeowner attempt to install a new garage door opener on his/her own? Or should they leave that task to the experts? Why?

Most homeowners can install a garage door opener on their home over a weekend.  The most common feedback we get is that it takes them roughly 10-12 hours.  Professional installation takes anywhere from 45 minutes to 2 hours depending on the accessories.  Assembling the opener and removing the old garage door opener are fairly simple, but programming and setting the force settings, travel limits, and mounting the opener properly to the garage door and ceiling seem to be the hard part.  The opener will not operate until you adjust the internal settings to a safe operating zone.  Customers tend to think that this project will be just like replacing a ceiling fan, but the fine-tuning required is much more complex.

If you install the opener yourself, you’re on your own (and liable) if something goes wrong.  Professional installation usually includes labor warranties that can cover any trips needed to come back out and adjust safety sensors, replace parts under warranty, etc.

  1. How much does a garage door opener cost for a two-car garage? What about for a one-car garage?

One car garages typically only require a ¼ or ½ hp opener, while a two car garage door requires a ½ or ¾ hp motor.  But usually, the stronger the motor the better the quality of the garage door opener.  This is why we sell ¾ hp motor openers at over 95% of our customer’s homes.

Customers can expect to pay $150 to $300 retail for a garage door opener.

  1. How much do you charge for installation?

Home Depot & Lowes offer installation for $99 to $150.  We charge between $125 and $350 plus parts to finish an incomplete installation, or install the opener from scratch.

  1. Is the installation process (and cost) different for a garage that’s never had an opener before? (new installation vs. replacement)

Yes.  For new construction, or at a home that has never had a garage door opener before; the installation will take longer.

Angle-iron back hangs will need to be added to the ceiling to hang the opener motor from, and all new wiring will need to be added either as “pre-wire” in the walls, or across the ceiling to the sides for the safety sensors, and also for the push button on the wall.  Most openers come with wiring included, but some homeowners don’t like how it looks running across the ceiling in all directions.

An electrical outlet and/or junction box will need to be added above the area in which the garage door opener is going to be installed as well.  Hard-wiring the opener directly to an existing breaker, or existing wiring is strongly discouraged.

Some companies charge for services such as these (the ones with hourly labor rates), but we do not.

  1. Does the type of garage door (steel, composite, wood, etc.) make a difference as to what type of opener you should buy?

Definitely.  Steel, composite, wooden, fiberglass, one-piece tilt-up, roll-up, high-lift, and low-clearance garage doors each require a different garage door opener for different reasons.

Heavy duty openers (3/4 hp and above) are best suited for oversized, composite, high cycle usage, any garage doors with a thickness of 2.25” or more, and one-piece tilt-up doors.  If your garage door falls into these categories, or has an existing ¾ hp unit that needs replacement, do not attempt to install these garage door openers yourself.  These doors are much more dangerous, and require special training for proper operation.

Standard garage door openers are good for most garage doors that “came with the house when you bought it”.

High lift (used to open door all the way to the ceiling for car jacks), and low clearance garages (low ceilings or obstructions) typically require jackshaft driven garage door openers that mount to the side of the torsion shaft and don’t take up as much space above the garage door when it opens.  Jackshaft garage door openers are rarely available over the counter, and require a VERY skilled professional installer.


By Nick McGregor, General Manager of Plano Overhead Garage Door

Why Does My Garage Door Remote Have 3 Buttons?

3 Button Remotes

Do you find yourself saying, “I only have one opener – why do I have a remote with multiple buttons?

Here’s why:

Most homes have the traditional single or double-car garage; however, more homes are being built with multiple garage doors and/or entry gates.  Also, it makes it possible to control your kids or parents openers from your personal remote. Now days, most manufacturers provides multi-button remotes to accommodate these different devices; therefore eliminating the need to have several remotes.

(An easy analogy:  your TV and the coffee table that overflows with remotes!  One to turn it on, one for the cable box, one for the game box, for the Blue Ray…) The same applies to your door openers, gate, etc.)

1 Button Remote

You do; however, have options. If you’re only in need of a one-button remote, simply visit our showroom where we stock several makes and models of remotes and purchase the one that is compatible.  Either way, simply assign and program each button for each device.  (Please check with your specific opener manual for different manufacturer instructions). Or, if you prefer, allow one of our professional technicians to come out and take care of your door or opener repairs or needs.

(Note: Programming openers at another address (parents, etc) would incur additional service fees. Please ask showroom sales staff or your technician for information.)


By Nick McGregor, General Manager of Plano Overhead Garage Door

How to Disengage Garage Door Openers for Manual Operation

Emergency Release Cord

There are circumstances where you have to dis-engage your garage door opener from your door. The most common is when your opener is either without power or it’s failing to perform its’ normal operations.*

VERY IMPORTANT: The door MUST be closed to do this. If you cannot close the door, DO NOT attempt. The garage door could drop hard and fast, and either hurt someone or damage the garage door or structure of your garage.


First, locate the “release cord” that is hanging off the opener rail close to your door. This is usually a red cord with a pull handle (somewhat like a lawn mower). Pull cord down and back (towards motor) with a small amount of force. You will feel it disengage, as well as, visually see the small spring on the lever open up. You can now open and close your door manually. If you cannot lift the door once the door is dis-engaged from the opener, stop immediately and call a professional- you likely have a broken spring.

To re-engage opener, push the wall console button to start the motor, and allow it to travel until you can see mechanism on the bottom of the rail (known as the “Inner Trolley”). Now locate the piece that slides along the bottom of the opener rail as the opener chain, belt, or screw is turning. This is the part that needs to be re-engaged to the carriage, trolley, or other mechanism that attaches the black elbow looking tow arm to the opener rail to raise the garage door. On some models, the door should reconnect automatically when motor stops its cycle. You will hear it “click” in place- this is usually for a belt-driven opener. For most other garage door openers, you will have to either pull down on the red emergency release cord, or down and towards the lights on the motor unit until you hear a click- or see a tab flip towards the motor lights on the opener unit on the ceiling. Then, you can either manually raise or lower the garage door until the outer trolley meets the inner trolley, or you can press the wall button and allow the opener to re-engage itself. Note that doing it manually is much safer, is less likely to cause damage, and is more likely to solve the issue. Please note that there are limit and force settings that may need to be re-adjusted before normal operation can continue.

If you cannot get the trolley and/or carriage to engage, or if your opener isn’t working properly, allow one of our professional technicians to come out and take care of your door or opener repairs or needs. As a fully staffed, family owned business since 1977, our company technicians use stocked trucks, we offer same-day service and provide FREE estimates. We have A+ ratings with Angie’s List AND Better Business Bureau (the only company in Plano with this recognition and rating).

*The directions mentioned are in laymen terms for most LiftMaster brand openers. For more specific instructions please refer to the opener manual. For other brands than LiftMaster (ie: Genie, Overhead, etc.), please contact the manufacturer of your opener for more specific instructions.


By Nick McGregor, General Manager of Plano Overhead Garage Door

Garage Backup Battery in Plano, TX

battery backup

Does it need to be replaced?

Having a backup battery in your opener can be a huge lifesaver. If your power ever goes out or the power source to your opener stops functioning, the backup battery will activate allowing the opener to still function properly. If the backup battery is dead, this feature is useless. How can you tell if your battery is dead or going to die? Once the battery begins to die the opener unit will begin to beep, notifying you of the problem. Be sure to check that the beeping isn’t coming from a smoke detector or other electronic device. Once you have narrowed down the location of the beeping you are ready to replace your battery.

Where is the backup battery?

The location of the backup battery varies depending on the opener. The Liftmaster 8550 belt driven opener, for example, uses a 485LM backup battery located behind the light cover. Older models, the Jackshaft 8500, and heavy duty openers use the 475LM standby power system. The 475LM may be mounted either directly on top of the motor unit or secured on a structural support above it.

Replacing Battery Backup

Replacing the 485LM backup battery

When replacing the 485LM, disconnect the opener from the power source. Once the opener is unplugged, remove the light cover by gently pulling it away from the opener. With the light cover removed, unscrew the lightbulb giving you full access to the battery. Now, using a Philips head screwdriver, remove the plastic cover exposing the battery. Remove the old battery and discard (or we can discard of it for you). Partially insert the new battery into the motor unit with the terminals facing out. From this point, connect the red (+) and black (-) wires from the opener to the corresponding terminals on the battery. After completing those steps, replace the battery cover, lightbulb, and light cover.

Replacing the 475LM standby power system

Directly to the motor unit:

Position the 475LM directly on top of the opener with the power cord drawn out from beneath the battery, sitting firmly on top of the opener. Be sure to adjust the placement of the angle iron (the support system for the opener) so that it is out of the way of the battery installation.  Align the two screws

Secured to a structural support:

The 475LM can be mounted to either the ceiling or a wall within 3’ of the opener motor. Secure the battery in the desired position using the mounting holes on either side and the 1-1/2” lag screws provided.

Connecting the battery to the motor unit:

Before connecting your battery to the opener, be sure to unplug it from the power source. Connect the 475LM power cord to the end panel of the motor. Once the battery is connected to the opener, plug the opener back into the power source. This will allow the battery to activate causing all LED’s to turn on for 3 seconds. The green LED will flash notifying that the battery is installed properly and beginning to charge. Allow 24-48 for the battery to fully charge.

Need a backup battery?

Stop by our conveniently located showroom to replace your dead backup battery. Don’t want to do it yourself? Call our office at 972-422-1695 to schedule a time for one of our trained technicians to come out and install it for you!




By Nick McGregor, General Manager of Plano Overhead Garage Door

The Importance of Safety Sensors in Plano, TX

Garage Door Smashes Watermelon

Why are safety sensors required?

Many homeowners underestimate the power and weight of garage doors. Because the spring holds the majority of its weight, people tend to forget that a garage door is a very heavy and potentially dangerous piece of equipment. Even the most basic garage door could easily cause serious injury or death without proper precautions. Many children, pets, and unsuspecting adults have been seriously injured because of faulty or nonexistent garage door safety sensors. According to their website, between 1982 and 1992, the U.S. Consumer Product Safety Commission (CPSC) received reports of 54 children between the ages of 2 and 14 who died or became seriously injured after becoming entrapped under doors with automatic garage door openers.

Who requires safety sensors?

Safety sensors are a relatively new requirement. Before 1982 there were virtually no requirements for garage door safety; however, after that time, some basic standards were put in place that only addressed a small amount of the safety issues. Over the years, garage door safety has become more and more of a priority. Safety sensors were made a requirement by the CPSC for all garage door openers manufactured on or after January 1, 1993. The entrapment protection requirements are part of a Congressional mandate in the Consumer Product Safety Improvement Act of 1990. The CPSC recommends that consumers with automatic garage door openers test the openers according to the manufacturer’s recommendations, to make sure they have a reversing feature.

Infrared Safety Sensors for Garage Door OpenerHow do safety sensors work?

Garage door safety sensors are infrared safety beams (ISB’s) that use infrared light to detect any obstruction under your garage door. These sensors send a signal to your opener unit that something is in the way of the door.  These little square boxes at the bottom of your garage door must be aligned in order for your door to close. Is nothing under your door but it is still reversing? Check to be sure that nothing is blocking the sensors, and try loosening the wing nuts to adjust them.  Sweep the area around the sensors and make sure that nothing on the door or tracks might be obstructing the path of the beam.  Both safety sensors should be lit up a solid color, not flickering or off.  If both lights are lit up on either side, your opener might need to have its’ force settings or travel limits adjusted on the unit.  This is something that a professional should perform.  Routine maintenance can help prevent sensors from coming misaligned due to vibration and loose tracks or hardware on the garage door.

Do you have any questions about or problems with your sensors? As with all garage door/openers, we recommend service once a year. Schedule a tune-up today to ensure that your door and all safety features are working properly. Call our office at 972-422-1695.


By Nick McGregor, General Manager of Plano Overhead Garage Door

How to Program Your Remote or Keypad in Plano, TX

Have you recently purchased a new opener or a remote for an existing opener? Programming your remote or keypad to your opener is simpler than you may think. Not all openers, remotes, and keypads are alike but in a few easy steps you should be well on your way to effortlessly opening your garage door.

programming remote LM

Determine what opener you have

The first step in programming your remote or keypad is to determine the type of garage door opener that you have. It is important to ensure that the remote or keypad that you purchased is compatible with your opener. Be sure to get as much information about your opener as possible, such as the make and model number, before you make your purchase.

What about a universal remote? As wonderful as universal remotes may be, they are not 100% “universal”. Be sure to double check that your opener is compatible with the specific universal remote that you choose, especially if you have an older system.

LM Learn Button

Locate the learn button

All garage door openers have a learn button used to program your remotes/keypad.  The learn button will be a small button located on the opener itself; however, color, shape and location depend on the make and model of your opener. Be sure to check under the light cover, on the back, bottom, and sides of your opener. In most newer models, you can locate the learn button by following a small wire hanging from the back. Once you have located it you will be ready to program and/or purchase your remote.

LM Remote (1)

Program your remote

The process to program your remote varies depending on the type of opener, but most use a similar process. Always check the instructions provided with your specific remote as some steps may vary slightly.

Generally, to program your remote, press and release the learn button on your opener which should cause the indicator light to blink. Once that light is blinking your opener is in “learn mode”. This will allow you to program your remote by pressing and releasing the button you will use to open your garage. Be sure to test that your remote is working properly by pressing the remote again to see if the door opens.

*Note: Pressing the learn button until the indicator light stops blinking will erase any remotes currently programmed to your system.

LM Keypad

Program your keypad

Programming your keypad will be a familiar process if you have ever programmed a remote. Similarly to your remote, press and release the learn button until the indicator light blinks. Once your opener is in “learn mode” you will be able to type in the desired code on your keypad. Some keypads require you to press the asterisk (*) or pound (#) symbol after your desired code or to enter the code a second time. As always, check the instructions provided with your keypad. Enjoy the easy access to your garage!


By Nick McGregor, General Manager of Plano Overhead Garage Door

Power Outages in Plano, TX


We have all felt the pains of experiencing the harsh inconveniences that non-automatic garage doors give us. Especially in bad weather, wishing that all we would need is a simple click of a button to open up our garage door. On the other hand, automatic garage doors will likely never go back to a manually opening door. It makes us appreciate the conveniences that an automatic garage door offers, when on the flip-side when we may lose power, it’s highly important to understand some simple tips on how to open a garage door manually in case you need to get out for work or some other emergency.

emergency release

Going into manual mode

Essentially, all garage door openers have what’s called a bypass switch for certain situations such as power outages, or even if a remote opener dies. On almost every door there will be a long rope that hangs that has a red handle on the end. This is called the emergency release cord. This manual release cord disengages the trolley from the attachment point to the rail. Pulling this will now put the garage into manual mode so if the door is up, it might come crashing down. For safety precautions, always disengage to trigger the handle when the door is closed.

Staying in manual mode

The emergency release cord controls the spring attachment in the trolley. If the opener motor is malfunctioning or the power will be out for a long period of time, then you may have to stay in manual mode. Then you want to continually open the garage door in the manual state, it’s always important to pull the red rope down and towards the back of the garage so you can avoid it getting caught in the tracks.

Going back to automatic mode

You will likely want to take full advantage of the conveniences of an automatic door after the power restores in your home. To re-engage the trolley attachment, pull down on the cord towards the garage opening to keep the lever from engaging. This time you will have to pull up on the door until it snaps into place and you’re back in the automatic mode.

Taking precautions

If you find that there may be damage to a cable or the door opens unevenly, make sure to contact us here at Plano Overhead Garage Door to have one of our Garage Door Experts out to your area in no time. Springs and other garage features can be dangerous to work with and doing a DIY project could result in irreversible damage. Our Technicians have the tools and experience at their disposal to repair your garage door opener safely and efficiently.



By Nick McGregor, General Manager of Plano Overhead Garage Door

Liftmaster 825LM: Remote Control Light in Plano, TX


What does the Remote Light Control do?

Liftmaster has come up with a way convenient way for you to control the lights in your home. It can be programmed with a remote control, MyQ Internet Gateway Accessory or a garage door opener. It is able to work with up to 8 security+ 2.0 remote controls or up to 8 MyQ enabled garage door openers or internet gateway accessories.

Modes of Operation

There are 3 different modes of operation that you can use with this device.

  1. Remote Control Operation- This allows you to activate the light control from your remote control.
  2. Garage door operation- This allows you to synchronize the light control with your garage door opener light bulbs. For example: The garage door light bulbs are set to automatically turn off after 4 ½ mins, so the light control will also turn off after 4 ½ mins.
  3. MyQ gateway operation- This allows you to activate your light control from a web browser or your smart phone. This does require the MyQ Internet Gateway accessory.

825LM Remote Light Control LiftMaster side view


This is device is not hard to install yourself. There are 4 easy steps to follow in order to install

  1. First plug your lamp into the light control and then plug it into an electrical outlet (the LED on the control will flash. Just make sure that your lamp is switched on).
  2. Then if the lamp is not on, just press and release the power button on the control to turn it on.
  3. Then you simply press and release the learn button on the light control. The LED on the light control will light up.
  4. Depending on which device you use this is the next step

-if you are using a remote control, you press the button on the remote control

-Or you can press the learn button on the garage door opener

-If you are using the MyQ technology you need to go to “manage devices” then “learn device” to program the MyQ Internet Gateway accessory.

It also comes with a 1 year warranty on the device so if something happens within that first year of having the device Liftmaster will replace it for you.

How do I get one?

We sell the 825LM Remote Light Control in our showroom located in Plano. They are $40 dollars plus tax and you can install yourself. Or if you have a technician already scheduled to come out, they will be more than happy to give you one as well and might also be able to help you install if you are having problems. So just come see us today to get your 825LM Remote Light Control!


By Nick McGregor, General Manager of Plano Overhead Garage Door

Plano Overhead Garage Door

1100 N. Central Expy Suite #A
Plano, Texas 75074

Call Us


Mon - Fri: 7am - 4:30pm
Sat: 8am - noon