Let’s face it. Finding a garage door repair company is like trying to buy a house. It’s time consuming, overwhelming, and you’re most likely up against a deadline. The garage door has evolved into the front door of entry for the majority of Americans. This is great, however, people are beginning to realize more and more that they need to maintenance their garage doors to prevent being “locked out” or “trapped in”. The garage door is the largest working mechanism in every home, however it is usually near the bottom of most “Honey-Do” and routine home maintenance priorities. Garage door and opener issues seem to always happen when we’re trying to get to the airport, late for a meeting, it’s raining outside, and so on. Who has the time to evaluate a company when they can’t get in or out of their garage? The truth is, that many of us are inclined to go with the first choice we see, or the company that looks reputable. This can be beneficial, however, there are many factors and questions that you can ask to assure that you’re getting a good garage door repair company.
The landscape of advertising has changed more drastically in the past 10 years than in the history of capitalism. There are thousands of search engines, review sites, and social media sites; not to mention ALL of the old forms of advertising still exist. So how do you choose between Electronic, Paper, Radio, TV, and other forms of marketing? Find what works for you. A reputable company will have established enough of a presence on most mediums of advertising, and you’ll likely be able to find them. Google, Yahoo, Bing, Angie’s List, Better Business Bureau, and Yelp are among the largest and often most well-rounded places to find a company. Let’s look at some of the more obvious or external factors that can help you find the right company.
If a company has a gimmicky word in their name- there’s likely a reason, and it’s probably not a good one. Terms like “A1”, “Affordable”, “Action”, “Dependable”, “Reliable”, and “Best” can be marketing ploys to grab your attention. Be weary of any garage door repair companies that operate under vague names as well, such as “Garage Door Services” or “Repair Garage Doors”. Make sure that the company you decide on hasn’t changed names, and has a long history of business. Bankruptcy and name changing is higher now than ever, since the internet has made it easier for ‘Hermit Crab’ garage door repair companies to switch ‘Shells’ once they get a bad reputation or are unsuccessful. More than one number or address for the same company can be a bad sign, and s actually frowned upon by search engines.
Whether it’s in the Dallas/Fort Worth Metroplex, or in suburbs like Plano, Frisco, Allen, Garland, McKinney, or Richardson, Texas; the following questions can help you choose a quality, dependable, affordable, and ethical garage door repair company. In our economic times price can often be our primary concern, but remember that you’re getting a service- not just a product. If a garage door repair company is hesitant to answer the following questions, or gives you a result you weren’t hoping for- keep searching. There really are affordable, reliable, and ethical companies that would love to earn your business.
Here’s what you should consider asking:
- Who does your neighbor, friends, family recommend? Collaborating can save you a lot of effort!
- How long have they been in business?
- What are their reviews like online?
- Do they give free written estimates in person?
- Do they use subcontractors, or trained professionals?
- How do they schedule appointments? Are they dependable, or are they half-day time-frames?
- How quickly can they respond to you?
- Do they display or provide customer testimonials?
- Are they locally owned and operated, or corporately structured?
- Are they insured?
- What percentage of their jobs are completed while on site, versus chasing or ordering parts?
- What is their warranty on labor?
- What forms of payment do they accept?
- Do they sound professional on the phone?
- Do their technicians have credit card machines?
- Do they have a storefront or permanent location, or are they a “tailgate operation”?
- What is their service area?
- What are their warranties on products?
- How responsive are they?
The truth is that these questions can be useful towards any service company. You wouldn’t buy a car without researching it online and test driving it would you? Hopefully not. Knowing what to ask can help you choose based on what the company DOES, rather than what the company SAYS or APPEARS.
To learn more about how to find the right garage door repair company for your needs, use these sites to get helpful hints, to ask questions, or to have routine updates on garage door repair topics:
By Nick McGregor