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Posts Tagged ‘Garage Door Springs’

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Yes, We Sell Parts!

Parts for Homepage

Do you like saving time, money and headaches?  If you are the “fix it yourself” kind of person; then we’ve got the parts for you!  We’re not just your average garage door and opener dealer. We’ve got garage door parts….. pulleys, nose pieces, safety sensors, hinges, drums, fixtures, chains/belts, circuit boards, tow arms, cables, weather seal, tracks, stiles, struts, rollers, bearings, couplers, capacitors, carriages, limits switches, master chain links, gear kits, sprocket kits and the list goes on…..

Plano Overhead Garage Door proudly maintains one of the largest garage door parts inventories in the DFW metroplex. Why go through the hassle of googling parts to order that take weeks of shipping and may not work?  Click here to visit our parts page.  Stop by or call our office for assistance today!

Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

Why are Torsion Springs So Important?

Torsion springs are what counterbalances the weight of your entire garage door.  Without fully functioning garage door springs, the garage door will likely not open.  And for some reason, it seems to always happen at the worst time! It is usually not very long before the garage door opener burns out from having to work 10 times harder.  This is why replacing the broken spring is very important to prevent further damage to your garage door, the opener, your car, or especially your family.

When They Break

It’s not a subject that’s included in everyday life; however, when they break, the world as you know it comes to a complete halt! How could this have happened?  There are several reasons, but let’s not go there – let’s talk repair and why you should have a trained professional repair it for you.  Another very important factor is choosing a company that offers quality material that you can rely on, not to mention a company that stands behind the product, as well as, offering you the customer service you deserve.

Our Torsion Springs

  • Galvanized, rust inhibitive wire
  • Individually computer-calibrated.
  • 34” Commercial grade.
  • Special ordered from the manufacturer, and sent directly to our warehouse.
  • Rated for 30,000 to 60,000 life cycles. (vs. other company’s 10,000 to 15,000 or less)
  • See the difference in what you’re getting in the picture below!

We have stood behind the quality of our torsion springs and have offered a LIFETIME warranty on them since 1986. To date, we are the ONLY garage door business in the DFW metroplex who offers it at no additional charge to the customer. We also stand behind our labor for ONE YEAR.

Competition and Pricing

Our competitors are attempting to convince customers that they are getting the same type of torsion spring as our company offers.  We offer a low price guarantee on our springs so long as our competitors match our torsion spring warranty, labor warranty, and quality of spring.

Then they call us back and say that they got offered the same thing for a few dollars less.  The problem?  When the other companies show up, they’re going to mention that the lifetime warranty isn’t INCLUDED, it’s AVAILABLE (for up to $450 up-charge).  And then they are going to give you an invoice that mentions their 30 DAY warranty.  Oh, and did we mention that their springs range from 18” to 25” long?

Springs Ours versus Competitors

On the right in the picture above is an actual spring that a customer paid 3 times the amount that we charge to have it installed.  On the left is the 34″ commercial grade springs that every customer gets from our company.  No up-charges, no gimmicks!

 

 

By Nick McGregor, General Manager of Plano Overhead Garage Door

When Do I Need 2 Springs?

It’s 7 am and you’re leaving for work.  You open the garage door and hear a loud “BOOM”! Your door has dropped back to the ground hard, possibly even lop-sided, and you cannot open it no matter how hard you try.  Your two car garage door only had one spring, and now the garage door is just dead weight.  You quickly realize that the garage door opener doesn’t actually do the legwork, the springs do (the opener just GUIDES the garage door)!  So now you’re stuck and can’t get your vehicle out.  Hope you weren’t rushing out for an early meeting!

Advantages of 2 Springs

With 2 springs on your garage door, only one of them breaks 99% of the time.  Most garage doors will still open if only one of the two springs is broken.  The garage door opener works twice as hard, but the garage door normally opens (possibly with a helping hand) at least once so that you can get your car out and make it to work.  Be sure to call us as soon as possible though, as your garage door opener will likely be damaged with continued use.  The second spring usually breaks within a few days of the first one- especially once it’s doing double the work that it was intended.

Spring Broken

Why Was There Only 1 Spring Before?

Most home builders cut corners in one area to make other areas of the home more appealing.  Unfortunately, the garage door is an area of where they cut expenses by installing only one torsion spring on a standard 16’x7′ garage door when there really should be two. Even though the door will function, having only one spring places unnecessary wear and unbalance to the door which, over time, causes the spring to break due to over-use.

Can I Just Weld It?

Due to safety issues, springs should be replaced and not repaired.  The springs’ purpose is to carry the weight of the door while it’s being opened or closed. Garage doors can weigh up to several hundred pounds, depending on the size, style and material of the door.  Welding the spring back together is a cheap fix, but it is very dangerous and is often a temporary fix since the remainder of the coils on the spring are just as worn down as the point that broke.

Our Suggestion

Upgrade to two springs, find the best price associated with the best warranty, and find a company that can do it the same day.  We offer all of these things and would love the opportunity to earn your business!

 

By Nick McGregor, General Manager of Plano Overhead Garage Door

Plano Overhead Garage Door

1100 N. Central Expy Suite #A
Plano, Texas 75074

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972-422-1695

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