Posts Tagged ‘Garage Door Opener to Your Phone in Plano, TX’

Quick tips for Setting Up Internet Gateway Device

Written by Nick McGregor. Posted in Garage Door Openers & Accessories in Plano, TX, Garage Door Openers in Plano, TX, Internet Gateway

We here at Plano Overhead understand that when it comes to installing and connecting devices sometimes can get very stressful and frustrating. That’s why we are here to help you out when it comes to providing you with the utmost information and will help you get the most from your products when using a smartphone, tablet, or computer to monitor and control your garage door opener, gate opener, light controls, or other MyQ enabled products.

 Connecting to the device


  • To start, look to the “ MyQ Quick Start Guide” for instructions for the connection of your Chamberlin Internet Gateway to the Internet. A computer or tablet is a MUST HAVE for the step; a smartphone or mobile device will not work to create an account and connect to the Internet Gateway.
  • You then must have a valid email address to create your account. After entering and submitting your information, you will then receive a confirmation email.
  • When the  Internet Gateway powers up, the GREEN LED and BLUE LED will blink for times indicating a correct power connection and reset of the Gateway. After power up, the LEDs will indicate the status of the  Internet Gateway.
  • If the GREEN LED is off after connecting the Internet Gateway to your router, check the Ethernet cable connection to your router. It must be in the LAN port, (normally numbered 1-4). If the GREEN LED is still off, try another port on your router. Then if you still cannot get a solid GREEN LED, you then will need to contact Liftmaster for help.  They have an entire team dedicated to helping you with the device.


Once you have set up your account, you must add the Chamberlain Internet Gateway to the account. It is easy to do from a computer; this can also be done from an internet empowered smartphone or tablet.

  • To add the Chamberlain internet Gateway to your account, the GREEN LED on the Gateway must be on unremittingly. If the GREEN LED is off, try connecting and created again. The Internet Gateway MUST HAVE an internet connection for the website or phone to find it.
  • You will need the SERIAL NUMBER from the bottom label of the Gateway. If this is the second Gateway to be added, you then will only need to go to “Manage Places>Add New Place”.
  • Now you will need to personally name your device.
  • At this point now you are able to add things like the garage door opener, gate opener, lights. Or other accessories from the “Manage Places” page. To assemble that, click on “Manage Places>Add New Device” and follow steps.


myQ options

The alert feature allows MyQ users to receive an electric notification when certain events occur. You’ll be sure to be aware when your garage door opens and closes at all times! An alert can be enables, edited, or disabled with any internet enabled computer or smartphone. Multiple alerts can be enabled for any of your garage doors, gate operators, or light controls. You may even have alerts be sent to your email for your personal record.

Smart Phone App


Now that the hard part is finished, you can move onto the fun part! Downloading your smartphone app can be the most useful thing when it comes to Garage Door Openers! After installation, all you need to do is input your account email and password and you could be in Hawaii on vacation and be able to open your garage door for your neighbor to let your dog out or water the plants!



By Nick McGregor, General Manager of Plano Overhead Garage Door

Misc. Garage Door Information in Plano, TX

Written by Nick McGregor. Posted in Garage Door Opener & Smartphones in Plano, TX, Liftmaster 8550, Plano, TX, Garage Door Technology

828LM INternet gateway for Phone, Garage Door Opener

The 828LM Internet Gateway is a great new tool that is designed to let the customer use their phone to operate their garage door opener. This two way communication features My Q technology that lets you have the control in your hands. Not only does this product let you open and shut your garage door from your phone but you can also use it to turn on and off your lights in and around your garage as well. It is easy and quick to install through your in-home router. Our company can come out and bring you the Internet Gateway and you will be able to use it instantly. If you have trouble installing the device, you can always call Liftmaster’s Tech Support number and they will always be able to assist you.


By Nick McGregor, General Manager of Plano Overhead Garage Door

plano door logo Plano Overhead Garage Door
1100 N. Central Expy Suite #A
Plano, Texas 75074

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  • September 23, 2016:

    "We've used Plano Overhead many times since the late 1990's and have been pleased every time!"

    -Sally R.    Plano, TX
  • September 7, 1987:

    "Prompt, courteous, and took care of the job in a very professional manner.  The enthusiasm to do the job right was refreshing to say the least."

    -Jared F.    Richardson, TX
  • January 2, 2017:

    "The customer service of this company is great.  They go the extra mile to make things right.  Use this company.  They fix your problems correctly and have quick service too."

    -Richard S.    Dallas, TX
  • March 14, 1995:

    "Plano Overhead quickly diagnosed my problem, made the necessary repairs, and adjusted the door for proper operation.  All I can say is, again, thanks for the excellent service and very professional service personnel.  The cost was very reasonable as well!"

    -Lynn P.   McKinney, TX
  • December 4, 2006:

    "Great service! I couldn't be happier!  I'm just amazed that in today's hurry up, make a quick dollar and get out world, this kind of expert service and friendly attitude still exists.  I don't mind paying for this kind of service and attitude.  I'll never call anyone other than Plano Overhead!"

    -Steve S.   Wylie, TX
  • January 27, 2017:

    "My garage door spring broke this morning.  I had used Plano Overhead before and was really impressed with their customer service and the professionalism of their technicians.  They stand behind their work and their products.  I have always recommended them to people I know and will continue to do so!"

    -Mark Z.   Allen, TX
  • January 14, 2004:

    "Thank you for your timely and professional service and your reasonable prices!"

    -Emmett W.   Garland, TX
  • December 6, 1993:

    "As a small business owner myself, I would like to commend your company for taking the extra step many business fail to take these days. Please feel free to add me to your list of references."

    Johnathan T.    Plano, TX
  • March 12, 2011:

    "Great service, great price, great company."

    -Chris H.    Plano, TX
  • August 13, 2006:

    "I cannot believe I got a Thank You Note from you guys!  Your promptness, courtesy, sympathy, and efficiency all made my situation a little easier."

    Richard W.   Murphy, TX
  • June 27, 2013:

    "The entire process was fantastic.  I walked into their showroom, and a representative was more than ready to help!"

    -Tony B.    Plano, TX
  • February 23, 2017:

    "Technician arrived on time on very short notice.  He worked efficiently and completed work in about one hour.  He even took time to answer questions and go over the work!"

    -Viadhe T.    Carrolton, TX
  • May 7, 2014:

    "Everyone from the technicians to the receptionists are always so pleasant to deal with.  You will not be disappointed with this company!"

    -Betsy Y.    Allen, TX
  • May 30, 2015:

    "Service was great, very professional and helpful!"

    -Steve J.    Frisco, TX
  • August 8, 1997:

    "I appreciate the fast service.  It's great to find a company I can rely on.  I'll recommend you every chance I get!"

    Stephany R.   Richardson, TX
  • January 5, 2012:

    "It is great to find a local company that you can depend upon.  I will definitely recommend your company to others who may have problems with their garage door."

    -Christina L.     Allen, TX
  • October 31, 2014:

    "About as good an experience as you can get, the installer was professional about his business, showed up on time, and completed the job in the time estimated."

    -Mark M.     Frisco, TX
  • August 19, 2014:

    "Plano Overhead Garage Door runs their business the way consumers wish all businesses were run.  They are simply a premier service provider."

    -Arlene M.    Plano, TX
  • January 6, 2017:

    "Scheduling was very responsive both via email and over the phone.  They were very professional and timely during the install, and even programmed my vehicles to the garage door opener before leaving.  I will continue to hire Plano Overhead Door in result of my experience today and will highly recommend them to my neighbors!"

    -Jon M.    Plano, TX
  • June 17, 2014:

    "Punctual, knowledgeable, and fast."

    -Dawn H.    Richardson, TX
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