Posts Tagged ‘Break-In in Allen Texas’

From Break-in to Back in Order in One Day

Written by Nick McGregor. Posted in Garage Door Safety in Plano, TX, Types of Garage Door Repair in Plano, TX


A woman from Allen, Texas called recently, explaining to us just how scary it was to feel insecure in her own home after a break-in.  She had been broken into the night before, and wanted to get her garage door fixed where they had done the damage.  We explained that we could get her garage door fixed the same day, so that it would be one less thing to worry about.

Six second scare!

We followed right along into the conversation by allowing this woman to know it is truly very easy to break into most home garages now days. What she was unaware of, how just in six seconds someone can force themselves inside without hesitancy at all. All that is needed is a coat hanger and a little bit of practice and YouTube videos unfortunately. In reality, statistics show how just on one YouTube video, there were over one million views.  She was astonished to think that some of these viewers could essentially live on a street near you.

break in

What YOU can do to avoid this…

After the conversation calmed down some, we went into specifics to see what we could come up with and brainstorm some ideas together about what her door needs and wants are so we can avoid another future break-in. She had a 16×7 insulated door with window inserts. After finding that out, she went on about how she definitely wants to avoid glass at all cost from now on, no exceptions.  Click here to read our previous blog about what you can do to prevent this.

Different problems; different prices!

She informed me about the discomfort she had about cost so we let her know that the cost to repair a door depends largely on the problem and the type of door. So in some cases, such as debris in the tracks, are fairly inexpensive fixes, while broke panels with window inserts or faulty cables can cost a lot more. I had also informed her that usually, insulated steel doors need to be completely replaced if damaged and since she also had windows; glass repair is likely to involve replacing the complete panel and is worth at least an hour’s labor.

Satisfying your Garage Door wants and needs!

After going over pricing, panels, colors, and so forth, we came to an agreement. Successively setting her up with our uppermost experienced technician, we had sent the tech on his way to a nasty break-in in Allen, which ended the day with a very pleased and yet, another satisfied customer!

Whatever the badly-behaved, problematic, or tricky issue may entail, you can count on us to be there for your needs!


By Nick McGregor, General Manager of Plano Overhead Garage Door

plano door logo Plano Overhead Garage Door
1100 N. Central Expy Suite #A
Plano, Texas 75074

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  • September 23, 2016:

    "We've used Plano Overhead many times since the late 1990's and have been pleased every time!"

    -Sally R.    Plano, TX
  • September 7, 1987:

    "Prompt, courteous, and took care of the job in a very professional manner.  The enthusiasm to do the job right was refreshing to say the least."

    -Jared F.    Richardson, TX
  • January 2, 2017:

    "The customer service of this company is great.  They go the extra mile to make things right.  Use this company.  They fix your problems correctly and have quick service too."

    -Richard S.    Dallas, TX
  • March 14, 1995:

    "Plano Overhead quickly diagnosed my problem, made the necessary repairs, and adjusted the door for proper operation.  All I can say is, again, thanks for the excellent service and very professional service personnel.  The cost was very reasonable as well!"

    -Lynn P.   McKinney, TX
  • December 4, 2006:

    "Great service! I couldn't be happier!  I'm just amazed that in today's hurry up, make a quick dollar and get out world, this kind of expert service and friendly attitude still exists.  I don't mind paying for this kind of service and attitude.  I'll never call anyone other than Plano Overhead!"

    -Steve S.   Wylie, TX
  • January 27, 2017:

    "My garage door spring broke this morning.  I had used Plano Overhead before and was really impressed with their customer service and the professionalism of their technicians.  They stand behind their work and their products.  I have always recommended them to people I know and will continue to do so!"

    -Mark Z.   Allen, TX
  • January 14, 2004:

    "Thank you for your timely and professional service and your reasonable prices!"

    -Emmett W.   Garland, TX
  • December 6, 1993:

    "As a small business owner myself, I would like to commend your company for taking the extra step many business fail to take these days. Please feel free to add me to your list of references."

    Johnathan T.    Plano, TX
  • March 12, 2011:

    "Great service, great price, great company."

    -Chris H.    Plano, TX
  • August 13, 2006:

    "I cannot believe I got a Thank You Note from you guys!  Your promptness, courtesy, sympathy, and efficiency all made my situation a little easier."

    Richard W.   Murphy, TX
  • June 27, 2013:

    "The entire process was fantastic.  I walked into their showroom, and a representative was more than ready to help!"

    -Tony B.    Plano, TX
  • February 23, 2017:

    "Technician arrived on time on very short notice.  He worked efficiently and completed work in about one hour.  He even took time to answer questions and go over the work!"

    -Viadhe T.    Carrolton, TX
  • May 7, 2014:

    "Everyone from the technicians to the receptionists are always so pleasant to deal with.  You will not be disappointed with this company!"

    -Betsy Y.    Allen, TX
  • May 30, 2015:

    "Service was great, very professional and helpful!"

    -Steve J.    Frisco, TX
  • August 8, 1997:

    "I appreciate the fast service.  It's great to find a company I can rely on.  I'll recommend you every chance I get!"

    Stephany R.   Richardson, TX
  • January 5, 2012:

    "It is great to find a local company that you can depend upon.  I will definitely recommend your company to others who may have problems with their garage door."

    -Christina L.     Allen, TX
  • October 31, 2014:

    "About as good an experience as you can get, the installer was professional about his business, showed up on time, and completed the job in the time estimated."

    -Mark M.     Frisco, TX
  • August 19, 2014:

    "Plano Overhead Garage Door runs their business the way consumers wish all businesses were run.  They are simply a premier service provider."

    -Arlene M.    Plano, TX
  • January 6, 2017:

    "Scheduling was very responsive both via email and over the phone.  They were very professional and timely during the install, and even programmed my vehicles to the garage door opener before leaving.  I will continue to hire Plano Overhead Door in result of my experience today and will highly recommend them to my neighbors!"

    -Jon M.    Plano, TX
  • June 17, 2014:

    "Punctual, knowledgeable, and fast."

    -Dawn H.    Richardson, TX
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