Posts Tagged ‘Angie’s List Garage Door Openers’

Liftmaster 8550W- The Best Opener on the Market!

Written by Nick McGregor. Posted in Garage Door Openers in Plano, TX, Liftmaster 8550W

Liftmaster 8550W

My “Want List” for a Garage Door Opener…

With the features I want, it’s almost like buying a car! Here’s why –

I want a unit I can depend on (current unit chooses it’s own hours of operation!).

I want a unit that is quiet and smooth.

I want a unit where the manufacturer stands behind their product with a Lifetime Warranty on the motor and belt and at least 5 years on the parts.

I want bells and whistles!! (Safety features, Timer, Motion Detector, a back-up battery, etc)

Last, but not least, I want it to have Wi-Fi so I can control it from my phone wherever I am.

And that’s why I’m getting a LiftMaster 8550W Garage Door Opener.  It’s all this and more!!

 

Click Here to Learn More About the Revolutionary Liftmaster 8550W

 

 

By Nick McGregor, General Manager of Plano Overhead Garage Door

Angie’s List Q&A content to be Published

Written by Nick McGregor. Posted in Garage Door Openers in Plano, TX

Angies List Ask Angie Column

A writer from Angie’s List recently contacted us regarding information that they would use to help write one of their national columns about garage door openers.  We wanted to share the information, and hopefully you can see it coming soon to their website nationwide when you research garage door openers!


 

  1. How can a homeowner tell the difference between a quality garage door opener and one that’s not so great? What should they look for when shopping? (any warranty on openers?)

There are two main factors: Rail construction and Warranty.  If the rail is included inside the box on the shelf with the motor unit, it is likely a contractor grade opener.  Retail stores cannot afford the shelf space to keep solid “one piece” opener rails in stock with the units at their price point.

Quality openers in our industry will include a Lifetime Warranty on the Motor and the drive mechanism (either the belt, the screw rail, or the chain).  Sometimes the manufacturer will package excessive accessories to mask the fact that the opener is lacking in other areas.

  1. Can a garage door opener be installed on any type of garage door? What would necessitate the purchase of a new garage door (if anything)?

With the variety of garage door openers on the market, there is a garage door opener for just about every application.  However, there are a few red flags that prevent proper installation.  Unbalanced garage doors must be adjusted to where they will remain open half way without continuing to roll downward or upward by itself.  Homeowners often think that the motor is opening their garage door, but in reality- it’s the torsion springs doing the work.  The garage door opener is designed to simply guide the door open and closed.

Stretch springs- located along the side rails of the horizontal upper tracks- can prevent an opener from functioning properly due to their tendency to create a jerking and rocking motion as the door closes.  A torsion spring conversion on the garage door is often required in this case.

Garage doors without a reinforcing strut at the top of the top section also require modification.  Without a reinforcing strut across the top section, the pressure from the tow-arm that attaches the opener to the door can push or pull too hard and cause the top panel to crease in the center and sag (and sometimes come out of the track completely and land on their car).

And finally, any garage door that lacks the structural integrity to withstand motorized operation will require replacing defective or worn parts, adding reinforcing struts, and in some cases complete garage door replacement.

  1. What are the benefits of buying a garage door opener from someone like you rather than buying it from a Home Depot/Lowes? (or, does it not matter?)

Home Depot & Lowes do not have in house customer service.  If you can’t get the Homelink or remotes to program, you might wait on hold for a half hour or more with the manufacturer’s 1-800 number, but if you use reputable local companies, they should have staff that can walk you through troubleshooting issues.

Availability.  If your garage door is 8’ tall, over-sized width, contains wood or added materials, or requires special operation (overhead storage, attic stairways, light fixtures, high lift, low headroom, etc.); then you are out of luck.  It takes anywhere from 3 to 8 weeks to order anything other than what you see on the shelf- which usually isn’t the ideal opener for your garage door.  Many of the optional accessories for different brands aren’t available in stock- such as additional remotes for large families.

Convenience factor.  Lowe’s & Home Depot are not service oriented companies, most of the time they subcontract labor as a “next-available” schedule- which often times can be several weeks down the road.

On the job adaptation.  Many new openers with Wi-Fi compatibility require Homelink Repeater Kits in order to work with your vehicle.  You can wait for Homelink to send you a kit in the mail, or you can have it installed for you during installation with a reputable local garage door company.

  1. Should a homeowner attempt to install a new garage door opener on his/her own? Or should they leave that task to the experts? Why?

Most homeowners can install a garage door opener on their home over a weekend.  The most common feedback we get is that it takes them roughly 10-12 hours.  Professional installation takes anywhere from 45 minutes to 2 hours depending on the accessories.  Assembling the opener and removing the old garage door opener are fairly simple, but programming and setting the force settings, travel limits, and mounting the opener properly to the garage door and ceiling seem to be the hard part.  The opener will not operate until you adjust the internal settings to a safe operating zone.  Customers tend to think that this project will be just like replacing a ceiling fan, but the fine-tuning required is much more complex.

If you install the opener yourself, you’re on your own (and liable) if something goes wrong.  Professional installation usually includes labor warranties that can cover any trips needed to come back out and adjust safety sensors, replace parts under warranty, etc.

  1. How much does a garage door opener cost for a two-car garage? What about for a one-car garage?

One car garages typically only require a ¼ or ½ hp opener, while a two car garage door requires a ½ or ¾ hp motor.  But usually, the stronger the motor the better the quality of the garage door opener.  This is why we sell ¾ hp motor openers at over 95% of our customer’s homes.

Customers can expect to pay $150 to $300 retail for a garage door opener.

  1. How much do you charge for installation?

Home Depot & Lowes offer installation for $99 to $150.  We charge between $125 and $350 plus parts to finish an incomplete installation, or install the opener from scratch.

  1. Is the installation process (and cost) different for a garage that’s never had an opener before? (new installation vs. replacement)

Yes.  For new construction, or at a home that has never had a garage door opener before; the installation will take longer.

Angle-iron back hangs will need to be added to the ceiling to hang the opener motor from, and all new wiring will need to be added either as “pre-wire” in the walls, or across the ceiling to the sides for the safety sensors, and also for the push button on the wall.  Most openers come with wiring included, but some homeowners don’t like how it looks running across the ceiling in all directions.

An electrical outlet and/or junction box will need to be added above the area in which the garage door opener is going to be installed as well.  Hard-wiring the opener directly to an existing breaker, or existing wiring is strongly discouraged.

Some companies charge for services such as these (the ones with hourly labor rates), but we do not.

  1. Does the type of garage door (steel, composite, wood, etc.) make a difference as to what type of opener you should buy?

Definitely.  Steel, composite, wooden, fiberglass, one-piece tilt-up, roll-up, high-lift, and low-clearance garage doors each require a different garage door opener for different reasons.

Heavy duty openers (3/4 hp and above) are best suited for oversized, composite, high cycle usage, any garage doors with a thickness of 2.25” or more, and one-piece tilt-up doors.  If your garage door falls into these categories, or has an existing ¾ hp unit that needs replacement, do not attempt to install these garage door openers yourself.  These doors are much more dangerous, and require special training for proper operation.

Standard garage door openers are good for most garage doors that “came with the house when you bought it”.

High lift (used to open door all the way to the ceiling for car jacks), and low clearance garages (low ceilings or obstructions) typically require jackshaft driven garage door openers that mount to the side of the torsion shaft and don’t take up as much space above the garage door when it opens.  Jackshaft garage door openers are rarely available over the counter, and require a VERY skilled professional installer.

 

By Nick McGregor, General Manager of Plano Overhead Garage Door

plano door logo Plano Overhead Garage Door
1100 N. Central Expy Suite #A
Plano, Texas 75074

Service Areas
Sitemap E-Mail - info@planooverhead.com

972-422-1695

Hours of Operation

Come See Us
M-F: 8:00 - 5:30
Sat: 9:00 - 1:00
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DIRECTIONS TO US

Testimonials

  • September 23, 2016:

    "We've used Plano Overhead many times since the late 1990's and have been pleased every time!"


    -Sally R.    Plano, TX
  • September 7, 1987:

    "Prompt, courteous, and took care of the job in a very professional manner.  The enthusiasm to do the job right was refreshing to say the least."

    -Jared F.    Richardson, TX
  • January 2, 2017:

    "The customer service of this company is great.  They go the extra mile to make things right.  Use this company.  They fix your problems correctly and have quick service too."

    -Richard S.    Dallas, TX
  • March 14, 1995:

    "Plano Overhead quickly diagnosed my problem, made the necessary repairs, and adjusted the door for proper operation.  All I can say is, again, thanks for the excellent service and very professional service personnel.  The cost was very reasonable as well!"

    -Lynn P.   McKinney, TX
  • December 4, 2006:

    "Great service! I couldn't be happier!  I'm just amazed that in today's hurry up, make a quick dollar and get out world, this kind of expert service and friendly attitude still exists.  I don't mind paying for this kind of service and attitude.  I'll never call anyone other than Plano Overhead!"

    -Steve S.   Wylie, TX
  • January 27, 2017:

    "My garage door spring broke this morning.  I had used Plano Overhead before and was really impressed with their customer service and the professionalism of their technicians.  They stand behind their work and their products.  I have always recommended them to people I know and will continue to do so!"

    -Mark Z.   Allen, TX
  • January 14, 2004:

    "Thank you for your timely and professional service and your reasonable prices!"

    -Emmett W.   Garland, TX
  • December 6, 1993:

    "As a small business owner myself, I would like to commend your company for taking the extra step many business fail to take these days. Please feel free to add me to your list of references."

    Johnathan T.    Plano, TX
  • March 12, 2011:

    "Great service, great price, great company."

    -Chris H.    Plano, TX
  • August 13, 2006:

    "I cannot believe I got a Thank You Note from you guys!  Your promptness, courtesy, sympathy, and efficiency all made my situation a little easier."

    Richard W.   Murphy, TX
  • June 27, 2013:

    "The entire process was fantastic.  I walked into their showroom, and a representative was more than ready to help!"

    -Tony B.    Plano, TX
  • February 23, 2017:

    "Technician arrived on time on very short notice.  He worked efficiently and completed work in about one hour.  He even took time to answer questions and go over the work!"

    -Viadhe T.    Carrolton, TX
  • May 7, 2014:

    "Everyone from the technicians to the receptionists are always so pleasant to deal with.  You will not be disappointed with this company!"

    -Betsy Y.    Allen, TX
  • May 30, 2015:

    "Service was great, very professional and helpful!"

    -Steve J.    Frisco, TX
  • August 8, 1997:

    "I appreciate the fast service.  It's great to find a company I can rely on.  I'll recommend you every chance I get!"

    Stephany R.   Richardson, TX
  • January 5, 2012:

    "It is great to find a local company that you can depend upon.  I will definitely recommend your company to others who may have problems with their garage door."

    -Christina L.     Allen, TX
  • October 31, 2014:

    "About as good an experience as you can get, the installer was professional about his business, showed up on time, and completed the job in the time estimated."

    -Mark M.     Frisco, TX
  • August 19, 2014:

    "Plano Overhead Garage Door runs their business the way consumers wish all businesses were run.  They are simply a premier service provider."

    -Arlene M.    Plano, TX
  • January 6, 2017:

    "Scheduling was very responsive both via email and over the phone.  They were very professional and timely during the install, and even programmed my vehicles to the garage door opener before leaving.  I will continue to hire Plano Overhead Door in result of my experience today and will highly recommend them to my neighbors!"

    -Jon M.    Plano, TX
  • June 17, 2014:

    "Punctual, knowledgeable, and fast."

    -Dawn H.    Richardson, TX
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