A customer in McKinney recently came into our showroom in Plano to replace batteries and remotes that just seem to never work- no matter what he tried. So we decided to have a technician go out and look at the customer’s opener. Upon arrival, the technician was trouble-shooting the customers remotes and realized it was a bigger problem than just the remotes.
Once the technician had the situation assessed he told the customer that it wasn’t the remotes at all, in fact it was the opener itself. The circuit board had gone out on the customer’s opener which is why his remotes seem to never work. The technician proceeded to tell the customer that he should consider the benefits of a new garage door opener unit instead of just replacing the circuit board. He explained that it may be a little more money on the front end, but for the warranty and features that we offer with our new opener unit it would be well worth it in the long run.
So the customer decided to go with the Liftmaster 8550 ¾ HP beltdrive opener. It comes with a lifetime warranty on the belt and motor and a 5 year warranty on all other parts. Not to mention a 1 year warranty on the labor. The customer was very satisfied with technician and what he had done. So next time that there is a consistent problem with your remotes, either stop by our showroom to have them tested, or feel free to have one of our technicians come out and make sure it’s not a bigger problem! You can call us at 972-422-1695.